Frequently Asked Questions
Everything you need to know about your Curlsmith journey.
How do I know which products are right for my hair type?
We recommend taking our signature Curl Quiz on the homepage. It analyzes your hair porosity, texture, and pattern to create a personalized routine tailored to your specific needs.
Are Curlsmith products vegan and cruelty-free?
Yes, all Curlsmith products are 100% vegan and PETA-certified cruelty-free. We never test on animals and do not use any animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product isn't working for your curls, you can return it within 30 days of purchase for a full refund, minus shipping costs.
Are your products safe for color-treated hair?
Absolutely. Our formulas are sulfate-free and designed to be gentle, making them perfectly safe for color-treated, chemically treated, or damaged hair.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.